Privacy policy for Pistolo information
Start playingThe short version of this privacy notice
This policy explains how the independent editorial team behind Pistolo handles information submitted to this website. It applies to our reading, research and communications, rather than to accounts, payments or wagers handled by the operator. For the full overview of the site and the products it discusses, visit Pistolo.
We collect only what is reasonably needed to respond to correspondence, maintain the site and explain gambling-related information. We do not operate player accounts, process deposits or authorise withdrawals. Personal information supplied to the operator for registration or verification is handled under the operator’s own privacy arrangements.
Information you provide and information observed through use
Information you provide includes your name, email address and the content of any message you send to the editorial team. Please do not include account passwords, card details, identity documents or transaction records in an editorial email. We use correspondence to answer questions, correct information and maintain the accuracy of our coverage.
Technical information may also be recorded when people visit the site. This can include an IP address, browser type, device information, requested pages and referral details. Such records help us keep the website available, understand how its content is used and protect the site from disruptive activity.
Cookies may store preferences or support measurement and advertising. Where consent is required, it should be requested before non-essential cookies are used. You can also control cookies through your browser settings, although disabling certain storage tools may affect how some site functions work.
Why information is processed and who else receives it
We process correspondence to provide a response, meet legal obligations, protect the website and maintain legitimate editorial interests. Our lawful bases include performing a requested communication, complying with applicable law, taking steps to protect the service and operating this informational portal.
Some tasks require external service providers, such as hosting, analytics, advertising or email-delivery providers. Those providers may process information on our instructions and under their own security and retention arrangements. We do not sell personal information. Any disclosure required by law or needed to protect the site and its users is limited to what is legally necessary.
Information relating to the operator’s services is kept separate from this notice. If you create an account with the operator, it may request documents such as certified identification, proof of residence, proof of ownership and transaction histories. Those submissions are made to the operator, not to this editorial team.
Your rights under UK GDPR
Subject to the legal conditions that apply, you may ask us for access to your personal information. You can also request correction, deletion, restriction or portability, object to certain processing, and withdraw consent where processing relies on it.
To exercise a right, email [email protected]. We may ask for enough information to verify your request and locate the relevant correspondence. You can also complain to the Information Commissioner’s Office at ico.org.uk.
How long information is kept and when this notice changes
Personal information is retained only for as long as it serves the purpose for which it was collected, including follow-up, legal obligations, complaint handling and security. When no longer required, it is deleted or anonymised through the applicable retention process.
We may revise this notice when the site changes or our processing activities change. A revised version will appear on this page, and material changes should be explained clearly. Questions about the notice can be sent to [email protected].
Protection of minors
This website and its gambling-related information are intended only for adults aged 18 and over. The literal age restriction for the content is 18+. We do not knowingly collect personal information from children, and we encourage shared devices to be protected with parental-control software such as Net Nanny or Qustodio.
Gambling should remain entertainment rather than an obligation. If it becomes difficult to control, contact BeGambleAware.org for free, confidential support, or call the National Gambling Helpline on 0808 8020 133, available 24/7.
This privacy notice is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access to this content is restricted to visitors aged 18 and over (18+). Free, confidential help with gambling is available at BeGambleAware.org.